Bought a new phone can't switch my number to the new phone. Now neither my new or old phone works
old phone off when you activate new phone!!
Hello MARGAT70, congratulations on your new phone, getting new equipment is always an exciting moment. We want to get your new device up and running, especially so you can enjoy our services. We want to help. Please tell us more, how did you attempt to activate the new phone? What exactly happens when you try to use it (call, text, data)?
Gilberto_VZW
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