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text messages

shannon8
Newbie
‎09-16-2019 09:10 AM

I just loaded my cloud and I cannot find my text messa

ges??

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vzw_customer_support
Customer Service Rep
‎09-16-2019 09:20 AM

I understand the disappointment. I live and breathe by my texts.
Let’s turn this around. What is the make and model of the phone where the Verizon Cloud was loaded?
Let us know if these Restore Content steps load those texts or not:

https://www.verizonwireless.com/support/knowledge-base-161979


DavidH_VZW

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