when tapping phone pop-up "Unfortunately Contacts has stopped" appears. Cannot access phone function

JANJANLIZ
Newbie

When I tap the phone app, the pop-up "Unfortunately Contacts has stopped". When I tap "OK" it clears, but still can't get into phone function.

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jav6
Champion - Level 3

which make/model phone do you have?

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

JANJANLIZ, I can understand how this can be a significant concern. We want to make sure you can use your device without any errors. Jav6 did ask an excellent question, what make and model device do you currently have? How long has this been going on? Please provide me with some details.

 

KevinR_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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