4g speeds?
4oldman
Contributor - Level 1

4g connection, but where's my speed? Why is my hotspot SO SLOW most of the time? It doesn't matter where I am.

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vzw_customer_support
Customer Service Rep

4oldman, I feel your need for speed. I'm here to help. Which 4G device do you own? What zip code are you located in?

VanetrisC_VZW

Follow us on twitter @vzwsupport

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4oldman
Contributor - Level 1

I'm posting in the HTC M2 area, so I own that.  Indio CA

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4oldman
Contributor - Level 1

I mean One

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vzw_customer_support
Customer Service Rep

4oldman Got it. With the HTC One, how long have you had issues with slow data speeds? Is the problem indoors or outdoors? Also, no reported issues in the area.

SheritaH_VZW
Follow us on Twitter
@VZWSupport

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vzw_customer_support
Customer Service Rep

Oops! Sorry about that, 4oldman. Let's help take a closer look at your service. What zip code are you in? What speeds are you averaging normally?

NicandroN_VZW

Follow us on twitter @VZWSupport

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