LNBUGS
Newbie

YES ALL THE ALLYS ARE TOTALLY MESSED UP WITH THIS NEW UPDATE. I WAS TOLD BY A VERIZON WORKER WHO ALSO HAS ONE THAT LG KNOWS ABOUT THE GLICH AND WILL BE SENDING OUT A NEW UPDATE TO FIX IT. I JUST GOT OFF CHAT SUPPORT WITH THEM  AND THEY ARE KNOW HELP AT ALL THEY NEVER ANSWERED MY QUESTION AS TO WHEN IT WILL BE FIXED THIS IS AN OUTRAGE I HAVE CUSTOMERS CALLING ME THAT I GET THE MESSAGE THE NEXT DAY

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Re: ALLY
Android10
Contributor - Level 3

We apologize about the issues you are having with the  software update.  


Try doing a factory reset on the device, and un-installing and re-installing applications to correct problems with the device.  


Warning: This will erase all data from your phone, including:

  • Your Google account
  • System and application data and settings
  • Downloaded Applications



Factory Reset option 2  - Warning this will reset device back to original factory settings.

  1. Turn off the phone
  2. Press and hold "home" + "end" + "volume up" keys together for a few seconds
  3. Once device displays boot information, release keys.
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