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YES ALL THE ALLYS ARE TOTALLY MESSED UP WITH THIS NEW UPDATE. I WAS TOLD BY A VERIZON WORKER WHO ALSO HAS ONE THAT LG KNOWS ABOUT THE GLICH AND WILL BE SENDING OUT A NEW UPDATE TO FIX IT. I JUST GOT OFF CHAT SUPPORT WITH THEM AND THEY ARE KNOW HELP AT ALL THEY NEVER ANSWERED MY QUESTION AS TO WHEN IT WILL BE FIXED THIS IS AN OUTRAGE I HAVE CUSTOMERS CALLING ME THAT I GET THE MESSAGE THE NEXT DAY
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We apologize about the issues you are having with the software update.
Try doing a factory reset on the device, and un-installing and re-installing applications to correct problems with the device.
Warning: This will erase all data from your phone, including:
- Your Google account
- System and application data and settings
- Downloaded Applications
Factory Reset option 2 - Warning this will reset device back to original factory settings.
- Turn off the phone
- Press and hold "home" + "end" + "volume up" keys together for a few seconds
- Once device displays boot information, release keys.