Accessing voicemail on the X2
MGeiger
Newbie

I just received my X2 and have discovered that I'm unable to access my voicemail.   I am able to dial to the voicemail but the verizon voicemail system does not recognize my password when I dial it.  That is, the system acts as though it cannot 'hear' me dial my password.

Any fixes or advice?

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vzw_customer_support
Customer Service Rep

That can be frustrating! Your DTMF tones are likely set to short. Here's how to change them: http://bit.ly/N5Cnwv Give that a shot and let us know if that helps any. Please also power off/on your device if the previous step is unsuccessful. Keep us posted!

Regards,

MikeS_VZW
Follow us on Twitter @VZWSupport

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