- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My Droid has been working great for 18 months. Suddenly, a system Update was done on 1/8/17 (24.81.5.EN.US) and I can no longer connect to my home WIFI. It connects, then immediately disconnects and says WIFI UNAVAILABLE.
I have tried rebooting my Router. I have tried FORGETting my home wifi names and adding them again. I have tried Rebooting my phone.
What is going on? I am totally frustrated. I asked at the Verizon store and they said "Oh, it's your router". Well, I doubt it. My router connects to my Windows laptop, My Ipad, and my Iphone just fine.
Can someone please help me?
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you tried with Airplane Mode on and then turn on the wifi radio?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I tried what you said, but Airplane Mode turns OFF all WIFI.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
With Airplane Mode on, you can manually turn on both the Bluetooth and WiFi radios.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
OH. Ok, I did try this and it still would not connect.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It's rare, but I've heard of this happening before after a phone update, Tucson8. Guided by past resolutions, let's pull focus on the wireless router being used. Are there any wireless router firmware updates available? Regrettably you may need to consult your wifi router manufacturer to find out this.
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Connecting to wifi is an essential function to always have working, Tucson8. I know I'd be lost if I couldn't to wifi. I will be delighted to get this fixed for you. Can you connect to other wifi connections on your Droid? Outside of the software update, have you added any new applications?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have not added any new apps and I can connect outside my house.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I can connect outside my home, but not in my house.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You may have to wipe the phone and start fresh. Gotta be a glitch somewhere. Are you able to shock the router to reboot it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I did try rebooting the Router. Didn't help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I would call the cable company but from a different phone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am having the same issues with connecting to my home wifi, however if I restart my phone it will connect. I was wondering why I need to do that.

