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After update, hotspot not working
JOHCUR85
Newbie
‎01-03-2018 07:03 AM

And the hot-spot app icon disappeared.

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Ann154
Community Leader
Community Leader
‎01-03-2018 09:36 AM

Which phone model do you have? Which update?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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JOHCUR85
Newbie
In response to Ann154
‎01-03-2018 08:50 PM

HTC One 9. Verizon update 4.49.605.11.

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vzw_customer_support
Customer Service Rep
‎01-05-2018 07:23 AM

This is very concerning to me JOHNCUR85. I know how I depend on using my Mobile Hot Spot. Its very convenient. I wanted to ask if the Mobile Hot Spot shows as an option once you turn on the wifi option. Lets try this step: https://www.verizonwireless.com/support/knowledge-base-151658/ . Please keep me posted on the outcome.

 

 

VeronicaM_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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