Almost zero service since last update.
Enthusiast - Level 1

LG v60 (dual screen). 


Zip code 77573


Ever since I updated (about 2 weeks ago) I have literally 1 or 0 bars, little to no 4g or 5g.


I get text messages hours late. Anytime I'm off wifi I have slow or no internet. 


This is costing me at work and effecting my job. Tried customer service a few times. No help. Basic "restart your phone" advice. They have no idea. Haven't been to local store yet. 


Any advice? Paying $200+ a month for a worthless phone 75% of the time.

Re: Almost zero service since last update.
Customer Service Rep

Hello, we can look into this for you. Please send us a Private Note to begin troubleshooting with us.