Am I Being Taken Advantage Of By A Verizon Manager?

[KE7T]

HI EVERYONE  1/16/2017 BOUGHT A LG 5 WITH A  200 DOLLAR VISA CARD  ,LONG STORY SHORT.SHE SAID THAT SHE WOULD TAKE CARE OF PAPER WORK ON REBATE PROMO .NEVER HAPPEND 1/31 CAME AND THATS WHEN THE DEAD LINE WAS .I WAS DUMB I BELEVED IN HER .KEPT BLOWING ME OFF ITS NOW 4/16/2017 STILL NO CARD CALLED 1 800 NUMBER ALOT AT LEAST 15 TIMES ON HOW TO FIX THERE NO HELP .TRYING TO FIND THE NAME OF DISTRICT MANAGER OF LAS VEGAS  NEVADA,SO MY HE CAN  HELP  OR ANY ONE OUT THERE IN THE VERIZON COMMUNITY   HELP ME