Android 12 Update on LG Velvet----screen freezes
Enthusiast - Level 3

Updated LG Velvet to Android 12 yesterday, nothing but issues since update.  Screen will freeze at any point, not necessarily when using an app.  Have had to restart, shut down and hard restart numerous times since the update.  Never had this issue prior to update.

Was online chat with Verizon rep and wasted 30 minutes of my time, going through their standard troubleshooting checklist, totally unrelated to the update.

Does anyone have suggestions for a fix?


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Re: Android 12 Update on LG Velvet----screen freezes
Customer Service Rep


Thank you for reaching out. We are sorry to read that you are having trouble with your phone after the update, and we want to help. Does the phone give you an errors on the screen? How much storage is available on the device? ~Roger