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Android upgrades?
vanigo
Contributor - Level 2
‎10-09-2017 04:04 AM

Will I be able to upgrade from android 5 to android 6 without changing phones or will it become obsolete like windows HP and Vista ?

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vanigo
Contributor - Level 2
‎10-24-2017 01:01 AM

Here is some info on updates to the android 8 OS

Android 8.0 update: when will you get it?

https://www.androidauthority.com/android-8-0-update-784308/

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Ann154
Community Leader
Community Leader
‎10-09-2017 04:44 AM

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vanigo
Contributor - Level 2
In response to Ann154
‎10-09-2017 01:31 PM

Ann I have a LG Zone 3

Thanks

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dexman
Community Leader
Community Leader
‎10-09-2017 04:46 AM

It all depends upon the manufacturer. Given that the most current Android OS is in the 7 range, chances are strong that any device still in the 5 range will be staying right where it is.

Verizon Wireless has a page that gives devices, OS and date of last update.

Android units are usually updated for two years. Windows mobile devices vary (although Microsoft has said 2019 is the end of the line for W10M). iPhones are supported longer.

Given the vast number of computers running Windows XP, Microsoft supported the OS for a very long time. Interestingly enough,  some computers running XP are still being used today.

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vanigo
Contributor - Level 2
In response to dexman
‎10-09-2017 01:30 PM

Dexman I read that you could upgrade (not updates) to android 6 if you are using 5 if and when they stop updating 5..? Kinda like the way win 10 is supposed to be now it just upgrades.

Thanks

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dexman
Community Leader
Community Leader
In response to vanigo
‎10-09-2017 05:37 PM

If Google and LG wished to upgrade the device to Marshmallow, an update would be pushed to Verizon Wireless. While there are workarounds, officially, the lack of an update means that the end of the line has been reached.

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vanigo
Contributor - Level 2
In response to dexman
‎10-10-2017 04:58 AM

I am confused are you saying that android 5 will not be supported with security updates but it will still work?

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kathy65793
Master - Level 1
In response to vanigo
‎10-10-2017 07:20 AM

I have a old Droid that has not had an security update in years but it still works.

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dexman
Community Leader
Community Leader
In response to vanigo
‎10-10-2017 09:34 AM

Critical updates could be issued to patch major security holes. It is questionable if the phone will be receiving a new OS though.

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vzw_customer_support
Customer Service Rep
In response to vanigo
‎10-12-2017 05:09 AM

I understand the importance of keeping your device up to date, vanigo. Although we cannot determine when a future software update will become available for the next Android version, you can stay in the loop with available updates here. https://www.verizonwireless.com/support/software-updates/?intcmp=vzwdom

 

Are you experiencing any issues with the latest security update to your phone?

 

AndreaS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vanigo
Contributor - Level 2
In response to vzw_customer_support
‎10-12-2017 12:08 PM

So it has been determined that my OS will not be upgraded. How long before android 5.1.1 will stop getting security updates if at all?

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Ann154
Community Leader
Community Leader
In response to vanigo
‎10-12-2017 02:39 PM

Google has already discontinued security support for Android 5.1. The Google Play Services will still be updated through the Play Store for some time to come.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vanigo
Contributor - Level 2
In response to Ann154
‎10-13-2017 06:14 AM

Ann154 wrote:

Google has already discontinued security support for Android 5.1. The Google Play Services will still be updated through the Play Store for some time to come.

I have 5.1.1?

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Ann154
Community Leader
Community Leader
In response to vanigo
‎10-13-2017 07:03 AM

Same thing. Android 5.0+ is Lollipop and Google support has ended.

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vanigo
Contributor - Level 2
In response to Ann154
‎10-17-2017 05:51 AM

What does google play services have to do with android 5 not being supported?

Remember I haven't a clue about what google play services is or does.

Ann154 wrote:

Google has already discontinued security support for Android 5.1. The Google Play Services will still be updated through the Play Store for some time to come.

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rcschnoor
Legend
In response to vanigo
‎10-17-2017 06:04 AM

vanigo wrote:

What does google play services have to do with android 5 not being supported?

Remember I haven't a clue about what google play services is or does.

Ann154 wrote:

Google has already discontinued security support for Android 5.1. The Google Play Services will still be updated through the Play Store for some time to come.

Google is the company which releases updates for Android and has stopped support for Android 5. Google Play is the app store on all android phones. Google Play Services is a Google app on your phone which updates the Google apps on your device.

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vanigo
Contributor - Level 2
In response to rcschnoor
‎10-17-2017 06:18 AM

rcschnoor wrote:

Google is the company which releases updates for Android and has stopped support for Android 5. Google Play is the app store on all android phones. Google Play Services is a Google app on your phone which updates the Google apps on your device.

does that mean that the apps will update to still use the non supported android 5 ?

the opposite of what happens on a computer when say vista was unsupported and then adobe and java and FF and Chrome etc would not work with vista?

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Ann154
Community Leader
Community Leader
In response to vanigo
‎10-17-2017 06:36 AM

I have devices running Android 4.0.4 and 4.1.1 and they are still getting some application updates and the Google Play Services is being updated. How much longer will Google continue to update the Play Services, I don't know.

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vanigo
Contributor - Level 2
In response to Ann154
‎10-17-2017 06:51 AM

Ann what about the cell phone part on your android 4 devices will the phone still work if google play services stop updating your apps?

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Ann154
Community Leader
Community Leader
In response to vanigo
‎10-17-2017 07:23 AM

Yes the phone part will still work. Application updates don't affect the phone functions.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vanigo
Contributor - Level 2
In response to Ann154
‎10-17-2017 07:42 AM

Thanks  Ann

so too summarize Android 5 will not upgrade to 6 or 7 at some point in the future like now android 5 will no longer be supported but it will still work as a cell phone but all your data ,contacts, pictures etc will not be on a updated secure device.

Do I have it correct now?

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