Anoying "Sim card is not from verizon" notification on unlocked phone. What is the way to remove it instead of disabling the agent?
verma_04
Newbie

Anoying "Sim card is not from verizon" notification on unlocked phone. What is the way to remove it instead of disabling the agent?

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Snn5
Legend

You'll need to speak with the carrier in your country at that time for a local SIM from them.  Most likely though, your phone will not work well wherever you go.  Verizon phones like Verizon's network and will look for a Verizon SIM, for which you cannot use wherever you go outside the US.  You shouldn't use a Verizon device with a T-Mobile SIM.  Unlocked means POSSIBLE to activate on other carriers, not a GUARANTEE that it will work. All Verizon LTE phones are unlocked to begin with.  You should buy a phone from your local carrier. 

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SuzyQ
Community Leader
Community Leader

Go to a corporate Verizon store and get one that IS from Verizon - they are free.  Activate the phone using the Verizon SIM card.  I think you can also call customer service and they will mail you one.

verma_04
Newbie

Not sure when i dial the tech support  number 800 922 0204 it says not a Verizon phone. And when i visited the store they have disabled the agent which start working on phone restart.

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Snn5
Legend

If you are using a Verizon phone on Verizon service, you should have a Verizon SIM.  As stated above, you can call to have one sent in 10 days or less, visit a corporate store for a free SIM, visit an authorized retailer and pay $5-$20, or order one from your My Verizon page.

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verma_04
Newbie

Oh Is that means even though i am able to use T mobile in that verizon device but i can't get rid of this notification.

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Snn5
Legend

I'm sorry, please clarify.  Are you trying to use a T-Mobile device on Verizon? Or a T-Mobile SIM in a Verizon device?

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verma_04
Newbie

I am using T mobile Sim in verizon device. Actually i have purchased this device by making full payment and what best buy guys has told me that this is unlocked. I am going back to my country by next month from US. So wanted to know how to remove this Verizon restrictions

Thanks

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Snn5
Legend

You'll need to speak with the carrier in your country at that time for a local SIM from them.  Most likely though, your phone will not work well wherever you go.  Verizon phones like Verizon's network and will look for a Verizon SIM, for which you cannot use wherever you go outside the US.  You shouldn't use a Verizon device with a T-Mobile SIM.  Unlocked means POSSIBLE to activate on other carriers, not a GUARANTEE that it will work. All Verizon LTE phones are unlocked to begin with.  You should buy a phone from your local carrier. 

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WK121
Enthusiast - Level 2

I have a Verizon phone that has been in use for a couple of years. Today, I restarted my device and now I have this notification. I bought the phone from Verizon, it IS a Verizon SIM as it came with the phone. I have never had this notification pop up before, but now it does. Something changed outside of my control and I don't much care for it. What to do now?

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KH-cathy29811
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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