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Any help is appreciated...My droid razrM will not completely log on...it gets to the very end where it has a bright white middle circle with red electric bolts around it...tried multiple times to soft reset it...UGH!!! I need data off it and to update/sav
krkimmy
Newbie
โ€Ž07-03-2015 09:49 AM

---My droid razrM will not completely log on...it gets to the very end where it has a bright white middle circle with red electric bolts around it...tried multiple times to soft reset it...UGH!!! I need data off it and to update/save my pics

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MiiHere
Champion - Level 3
โ€Ž07-03-2015 10:25 AM

Have you attempted to start it in safe mode?

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krkimmy
Newbie
In response to MiiHere
โ€Ž07-03-2015 10:28 AM

sorry to say, i dont know how

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MiiHere
Champion - Level 3
In response to krkimmy
โ€Ž07-03-2015 10:40 AM

Try this:

Motorola DROID RAZR How to enter and exit Safe mode steps and instructions safemode XT912 - YouTube

Hopefully it's your device.

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krkimmy
Newbie
In response to MiiHere
โ€Ž07-03-2015 12:04 PM

no...it didnt help. but thanks for trying!!

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