At a loss
GREATONES
Newbie

Messages from my phone randomly show up on anothers phone. What would cause this?

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12 Replies
sprmankalel
Champion - Level 3

Are you using an iPhone? Are you signed in to both with the same Apple ID and Password?

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GREATONES
Newbie

No. They are Androids.

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vzw_customer_support
Customer Service Rep

GREATONES,


This is very strange for Android phones, but I'm sure we can get to the bottom of it. There are only a few ways something like this could occur. First, what kind of messages are we talking about? Are these standard text messages, or something like Google Hangouts messages? Please share as much detail as possible about what kind of messages these are and how they are being delivered. We'll be happy to help you from there.


EricW_VZW
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vzw_customer_support
Customer Service Rep

This would have me perplexed also GREATONES. Let's take a closer look to figure out why this is occurring. How many other devices are you experiencing this issue with? What messaging application is being used? Does this happen on messages being sent, received or both? Keep us posted. I'm sure we can get to the bottom of this.


EbonyR_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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GREATONES
Newbie

Happens just on the one other Android which is an off brand through Straight Talk. The messages are through Verizon's messenger + app through my provider. It is both sent and recieved messages. I think i have had a "text message hack" put on my phone, but i can't find it and would like to know how to get it off. Thanks.

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vzw_customer_support
Customer Service Rep

GREATONES, that is very strange to happen, and I would be concerned as well. You are absolutely aligned with what I was thinking. With Verizon Message + you can connect to other devices in order to share texts. You can check this by registering and logging in to Verizon Messages online. Once you do that you want to open the menu in the top left corner, go into the account settings and see if any other devices are registered. If you see one there that shouldn't be unregister the account. Keep us updated.



MarcusS_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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GREATONES
Newbie

Unfortunately that was not the answer. The only other answer's are, A.... My phone has a hidden app that someone has put on and my protection/spyware missed it. B....the other phone is a ZTE Android through Straighttalk and has had other random off the wall issue's. Noon e seems to know the ZTE is picking up other texts randomly. So i either default/reset my phone? Default/reset the ZTE? Replace the ZTE? Replace my phone? What other options???

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vzw_customer_support
Customer Service Rep

This really is odd, GREATONES. I appreciate those extra details. What model is your Verizon Wireless Android device? Since you mentioned youโ€™re using a protection/spyware, what application are you using for this?



JenniferH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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GREATONES
Newbie

LG 3 Anti-SpyWare Mobile Free

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GREATONES
Newbie

Same stuff still happening. HELP

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SuzyQ
Community Leader
Community Leader

You have an LG 3, on a regular post paid Verizon account?  Or pre-paid?  Who owns the ZTE through Straight talk?  You said it's picking up "other texts" - just yours or other people's as well?  If you are aware that your texts are showing up on this other phone, then you must know the owner....  are you perhaps sending a group text without realizing it and this other person is included in the group?  That would explain why it looks like your conversations with someone else show up on anther phone.

Check the properties of the messages that are showing up to see the recipient list....

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vzw_customer_support
Customer Service Rep

GREATONES,

We want to make sure your messages are on the right phone. Just to make sure are these text messages or emails? Do you share an email address? Does both devices share any applications?


RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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