Bank Charge
tomgrohs
Enthusiast - Level 1

I have a pending charge for $746 on my bank account  labeled Verizon Chat. I have made no purchases and have not chatted. 

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Re: Bank Charge
jav6
Champion - Level 3

@tomgrohs wrote:

I have a pending charge for $746 on my bank account  labeled Verizon Chat. I have made no purchases and have not chatted. 


Ouch!  Can you contend/challenge/stop the charge with your bank, until you get more info from Verizon Customer Service?

...Just another VZW customer...trying to offer some assistance...
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Re: Bank Charge
vzw_customer_support
Customer Service Rep

I know the importance of having the right expectations about the bill and the right charges are in place. Did the charge clear or does it remain now? Please send a Private Note and we can investigate further.

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