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My V30 battery typically went 30+ hours between charges. After the upgrade to Android v9 2 weeks ago I'm lucky to go 12 hours.
Google Play Services is always the highest user, by a lot.
Any fixes coming for this? Anything to try to fix it while I wait for Google/Verizon to push a usable version of Play Services?
Thanks.
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Piscean1,
Updating software on the phone should be an easy task with enhancements that will help improve the experience with your device. I am concerned to hear that was not the case with your V30 but we will look into this matter now for you. When it shows the Google Play services as being the highest app used, have you accessed the app during that time? Does the phone appear to get warmer ever since the issue with the battery life began?
CandiceH_VZW
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Google Play Services is an internal service on Android phones. There isn't an "app" to access. When this is high, it means the internal Android OS is using battery.
I haven't noticed the phone getting warmer.
This morning I took the phone off the charger 40 minutes ago. It was fully charged. Now it's at 94% and I 1 minute of usage time listed. Phone idle is showing 39 minutes.
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I do apologize for the confusion Piscean1. We will make sure we get to the bottom of why your battery is draining quickly. Have you updated an app or installed a new one since you updated your software? Has there been any physical or moisture on your device? http://spr.ly/66021DzXy Can you perform a Device Health Check on your device and let me know what it shows for the battery? http://spr.ly/66061DzXM I will be on standby. AmberF_VZW
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I add and remove apps all the time, but since the battery life issue started, I've removed everything which was recently added.
I ran Device Health Check. It flagged one app as holding a wake lock for 1hr 39 minutes. That app was uninstalled over a week ago, so the results don't seem very accurate. I've rerun the Health Check 3 times.
The shocking drop in battery life happened the day this device installed Android 9.
I have screen shots of Google Play Services using 40% of the battery and next biggest app (Podcast Republic) is at 6% after 3 hours of podcast playback. It's clearly Google Play Services doing the damage, I'm just not sure how to stop it.
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Kinda feeling ghosted here. Did your battery also die?
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Thank you for the additional details, Piscean1. In order to get to the bottom of this, can you please provide us with the make and model of your device?
AnnaG_VZW
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It's LG V30.
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Google Play Services has used 40% of the battery. Podcast Republic played over 3 hours and only used 6%.
Battery is at 66%, but list of usage adds up to maybe 15%.
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Here's from yesterday. CPS is still taking a massive portion of the battery.
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We'd be happy to help! How long have you been experiencing this? Does your phone have any physical or water damage? MichelleH_VZW
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The massive battery drain started the day after Verizon pushed Android 9 to this phone.
No, there is no water damage.
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Piscean1, until Android fixes this known battery issue, here are some things you can do to extend your battery life:
1. Quit unused apps that are draining battery juice.
2. Set App Refresh to Manual.
3. Turn Off unnecessary hardware radios when not needed, such as LTE, GPS, Wi-Fi, NFC and Bluetooth.
4. Turn On Power Saving Mode.
5. Get rid of your animated screen widgets or wallpaper.
6. Turn Off Auto-syncing.
7. Use a third party app to help optimize your device's processes and save power in the process, like Outbyte Android Care.
8. Lastly, if your device has a removable battery and you really need your device to be functioning at its fullest and you need to use a lot of apps, you can buy a Power Bank or an extra battery pack.
StephannieP_VZW
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Any update on the fix? As you can see, Google Play Services is still running amok and burning through most of my battery every day.
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So LG or Verizon are aware of this as a known issue ? I also went from about 30 hours of battery life to 8. Unacceptable. Very strange that this occurred one month before the phone is paid off.
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