Blocking
MA94
Enthusiast - Level 1

I tried to block a contact and received the error "MDN is null or Blank on the request." How can I correct this to block the number?

Re: Blocking
vzw_customer_support
Customer Service Rep

Hello MA94. We know the importance of being able to block numbers successfully . We're here to help. We have various ways for our customers to block numbers: https://www.verizon.com/support/block-unblock-services-faqs/#3, which option are you using when trying to block your contact? 

-Tanisha

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Re: Blocking
Vllygirl
Newbie

I am using your system.  And apparently it doesn’t work and I am really angry. In the last few minutes I have received 3 text messages from 201.560.4519. Each time I receive this unwanted text I report it as spam and I receive another and another. I followed your directions to try to block the number and I get no where. Yes I am on the do not call list and that does nothing. What do I need to do to block this caller/text?  Please this has got to stop.

Nancy Christ

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Re: Blocking
vzw_customer_support
Customer Service Rep

 

We would be happy to assist you with your concern. Please private message us for further assistance.   *Mabell

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