Calendar deleted and trees after update on the droid last night Help?
NIKRIB
Newbie

After the latest update on June 15 of 2018 our Samsung droid has deleted some calendar entries.

(We’re also not fond of the new icons, but there’s nothing that can be done about that.)

Howdo we  sync our calendar back up and regain the lost appointments on this latest android update?

Thsnks

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NIKRIB
Newbie

Sorry, that’s supposed to be calendar entries, voice to text doesn’t work so great all the time either. And I haven’t had my first cuppa coffee so I missed 🙂

It also spelled thanks incorrectly. Any suggestions would be very helpful 🙂 thank you again

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vzw_customer_support
Customer Service Rep

This update should make your phone only better. Tell us more about this issue. Are these calendar entries backed up by an email? Have you tried opening the calendar directly in the email to see if these events are still there?

Abraham_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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NIKRIB
Newbie

All I know is they were on the calendar before the update, and now they are gone.

We tried selecting every calendar available in settings, but none show he ones that were entered manually, like doctors appointments and other upcoming important events.

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bearone21
Legend

which calendar, phone or google??

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NIKRIB
Newbie

Samsung 7

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vzw_customer_support
Customer Service Rep

To know the path to restoring these items we’ll need to continue to discuss how the items were backed up. Using this link below, please on your computer or phone log into your Gmail account and let us know if there are any entries on this site: https://www.google.com/calendar

 


David_VZW
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NIKRIB
Newbie

This is what I get clicking the link:

An unexpected error has occurred

UNREAL!

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Ann154
Community Leader
Community Leader

Are you opening the links from the email notification of a post on the forum or are you already in the forum and clicking on the link?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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NIKRIB
Newbie

?????

We added events to the calendar on a Droid (Samsung 7)

There was an update last week.

Calendar events vanished.

We are upset that they vanished, and need some constructive suggestions as to getting them back.

Isn’t there documentation as to how to get missing calendar items back?

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bearone21
Legend

depends which calendar, phone, google or something else as to how you can recover what's missing!!.

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NIKRIB
Newbie

THATS WHY I USE iPHONE!

Only wish I can get my wife to give up that buggy, Droid thing! UGGH!

She added an event to her “Calendar” on her Samsung.

GOD KNOW WHICH ONE IT WENT TO.

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vzw_customer_support
Customer Service Rep

NIKRIB, we understand how important it is to get those calendar entries back. Very few of us can remember appointments without a calendar. It does concern us that you're having trouble opening the link to the Google Calendar. What browser are you using to open the link? Which type of device are you using to open it?

 

Lynn_VZW
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NIKRIB
Newbie

I am trying to assist my wife who has the Samsung,

I am on my iPhone using Safari.

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vzw_customer_support
Customer Service Rep

NIKRIB, I appreciate you looking over the suggested areas, and for helping your wife with this issue. Has your wife attempted to login to her Gmail account through a computer to see if the originally entered calendar events synced online? If the original link didn't work for you, have your wife go to mail.google.com, sign in > Click on the square menu icon (comprised of 9 smaller squares > choose Calendar. 

 

Nicandro_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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NIKRIB
Newbie

One more thing.  Is it known that the battery life has diminished quite noticeably since this last droid update?

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bearone21
Legend

after a big update you need to literally check every setting, doesn't hurt to check with the monthly updates as well!

one of the monthly updates changed my ringtone!!

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