Camera
Cef2
Newbie

My camera won't work

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Re: Camera
naansalad
Specialist - Level 3

can you share more details regarding issue? what kind of device? what's not working? etc etc.....

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Re: Camera
Cef2
Newbie

Motorola maxx when I touch camera icon I get a notice that says camera error please restart camera

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Re: Camera
naansalad
Specialist - Level 3

did you install any new app or update any app ?....

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Re: Camera
Cef2
Newbie

No just wouldn't work today. I tried installing a different camera app and selfie camera works on that but main camera just closes app

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Re: Camera
naansalad
Specialist - Level 3

call 800 922 0204 to get it troubleshoot by tec

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Re: Camera
vzw_customer_support
Customer Service Rep

Cef2,


Making sure we get your camera working again is key! Let’s roll up our sleeves on this one. Thank you for providing me with the details so far. Can you please check to see if you have a software update? Have you been able to turn the phone completely off & back on?


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Camera
vapkap
Newbie

My droid is doing the same thing.  Just started three days ago.  I don't download apps.  I try my hardest to keep my phone as basic as possible.  I did power off/on, it worked for less than one hour.  Now power off/on does not resolve at all.  ALSO, when it did work, it only would do selfie.

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Re: Camera
Cef2
Newbie

I got another phone.  Did recovery, reboot, factory reset and nothing worked.

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Re: Camera
vapkap
Newbie

There is no solution from everything I have read.  I remember when life was simple.  These "all-in-one" appendages are not worth the frustrations.

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