Can't receive incoming calls

[Tee811]

I can't receive calls but can make calls, text in and out and use other apps

[vzw_customer_support]

Hello Tee811, 

It's quite concerning that you're unable to receive calls. We'll do all we can to help. When did this issue first start? Do you happen to know if others in your area are experiencing the same? Also, what is the make and model of your phone? 

-Tanisha

[thisbpie]

"I can't receive calls but can make calls, text in and out and use other apps"

Same for me, I even did a factory reset. After factory reset, once connected and before the latest updates ran, the calls worked for me. after the latest update, I do not receive any calls again. Everyone gets ringing and then goes to Voicemail, which I do get those. Texts work fine, calling out works fine. I have the Galaxy Fold 2. 

[vzw_customer_support]

Thank you for reaching out here. We certainly are here to help you. A private message has been sent to you here on this platform.-Dolores

[mwmccrary29]

I'm having the same as others on my Samsung A12.  No incoming calls get through (2 rings and then voicemail), but outgoing calls, incoming and outgoing texts work.  My last software update was on 5/21/22 and I have received calls since then.  Seemed to start on 5/28/22.

[nbosting · Accepted solution]

I uninstalled Verizon one talk dialer and now my phone can receive calls again

[melvinslover]

I am having the same issues on my phone 

[nbosting]

Uninstalled one talk dialer it's a verizon app

[hk1007]

I am having this exact issue with my Samsung Galaxy A21 - incoming calls have 2 rings and then go to voicemail, but I don't receive the call.

[vzw_customer_support]

Thank you for reaching out! We'll be happy to help with your service concern. When did this issue start? Which calling application are you using? Does this happen everywhere you go? ~Christian