Cancelled my deceased husband's phone 2 months ago but I'm still being charged for it. WHY?
Are you sure it was canceled or just suspended?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I requested the phone service to [Removed] to be cancelled. This was my husband's phone and he passed away March 12, 2017. The gentleman I was working with also assured me my new contract - I bought a new phone & tablet that same day - would be unlimited data. I am not only still being charged for my husband's phone service but I'm being charged $100 for a data plan!
Sent from my Verizon, Samsung Galaxy smartphone
personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator
unlimited data isn't a freebie!!
ITSMESUZY,
I am so sorry to hear you have had to go through all of this, I have gone ahead & sent you a Private Message so we may look further into this for you.
ChristineJ_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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