The 3 button drop down when on gmail used to offer share via brother Iprint and scan. Now there is no share and when I hit print nothing happens. I had this problem years ago but don't recall the fix. Thx
Makcmp,
Printing emails can be one way to archive or share them, but let's get a bit more info on this first. Are you using the Gmail app itself to view your emails? When viewing a specific message, tapping on the 3 dots in the upper-right corner would show several options including "Print" if you are on the latest app version. Are you connected to your printer when attempting this?
RussellM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thx for the response. When I hit the 3 buttons in the gmail app and get
the print option and select it......across the screen, very quickly, pops
up the arrow going in circles and please wait. And nothing....no option to
share or open with Iprintand scan. No doc to print. Have no prob printing
remotely from my Asus transformer and used to use Android as preferred
print option in gmail bcz it was easier.
On Jan 15, 2018 1:13 PM, "vzw_customer_support" <forums@verizonwireless.com>
Thank you. I am using Samsung Note 3. I am terrible with time but think
this started in December. The one thing I recall doing bfr I had the
problem (this time) was add a gmail account. Adding that account caused a
bunch of "syncing" among other things.
When I clicked on the page you highlighted I get "unexpected error"
message. I copied into browser and put into search bar: "Cant print
gmail." None of the proposed items over the 6 pages deal with printing
unless I missed it. Did you try it and find anything re printing?
I've deleted and reinstalled brother plug in and Iprint and scan apps. I've
searched forums, tried desparately to recall the simple solution to this
problem from the last 2 times it occurred, shut down and restarted printers
and phone (numerous times)....turned on and off samsung and google cloud
print. What do you suggest?
As I remember there was something very simple I did the last time to fix
this (that I found on a forum somewhere - verizon, samsung, google....don't
know). I always preferred to print from this phone rather than find and
turn on my computer to do so but I cannot seem to do so now at all. Thank
you for your help.
On Jan 17, 2018 1:46 PM, "vzw_customer_support" <forums@verizonwireless.com>
you have to save into whatever program is tied to your printer, then print, for me it's samsung cloud print.
you won't print from within a mail app!!
What has caused this change, Bearone21? I used to, for years, be able to be
in gmail and print via brother. I didn't have to go to my brother app,
open it, find the email, and print that way.
"for years....how old is the printer?? wi-fi printing from phone??
This particular printer is a few months old.
wi-fi printing??
Yes.
I experience the same problem wifi printing from samsung, but not Asus,
with an older printer I have that historically has worked perfectly with my
phone.
did you use the cd to install the printer??
No CD. Download.
hard wired 1st to setup, then wi-fi?? no print manager included....maybe in playstore, that's where i found samsung cloud print.
how is the s5 communicating with the printer??
Sorry. Don't understand. Brother Print drivers were uploaded via Google
play store. They are in the phone. Both brother plug in and Brother
iprint.
I can print downloaded docs from phone by hitting 3 buttons at top of
screen. That opens box that allows me to "open" with brother or "share"
via brother. In gmail I get a print option. Then, a very quick pop up
"please wait" with arrow going around in circle and then.........
have you tried to "save & see if brother/iprint is an option??
gmail on android is not offering a save/download/save as....no such
option. only: move to, change label, mark not important, mute, print and
report spam
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=icon>
Virus-free.
www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=link>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
On Wed, Jan 17, 2018 at 6:56 PM, bearone21 <forums@verizonwireless.com>
have you installed the brother app for the phone??
Also, Bearone21, if I'm in gmail on my Asus transformer and choose print my
brother printer shows up as the destination and I can print remotely to
that printer. Used to work from android. Sorry to be stupid about this.
Thx for your help.
Start a new topic or ask questions in the open forum.
