Cannot purchase from app store
alisameacham
Newbie

Cannot bill to my Verizon bill when downloading from app store.

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4 Replies
bd94s10
Specialist - Level 2

There are certain requirements that must be met in order to bill to account. I know my friend had a business account and that was excluded. I was just helping him upgrade his CC in the Google Play Store. You will have to contact VZ to see why your not elg. I'd suggest chatting with them on VZW.com. A friend of mine has a corp liable account and that excludes him for bill to account.

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Ann154
Community Leader
Community Leader

One can also add a Google Play gift card to the account to use for purchases instead of a credit card or bill to the cellular account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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sprmankalel
Champion - Level 3

Bill to account is not eligible if your account is less than 6 months old, has an outstanding balance, is cash only or does not have good payment history within the last 6 months.

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vzw_customer_support
Customer Service Rep

alisameacham,


Billing apps to your Verizon bill is such a great option. I'll be happy to help. When did this start happening? What exactly happens when you try to purchase and download an application, what options does it give you instead?



RyanC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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