Contacts no longer on phone
Rere2
Newbie

Over 1700 contacts on the cloud.  I no longer have contacts on my phone.  How do I move the contacts from the cloud to my phone?  I see directions for moving photos and data.

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vzw_customer_support
Customer Service Rep

Rere2,


Look no further help is here! What phone do you have? How were the contacted deleted? Is this a new phone?


JohnB_VZW

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Rere2
Newbie

Samsung 5s, not a new phone.  Not sure how they were deleted.

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Jakeman1
Master - Level 1

If you are relying on Verizon Cloud, it is notorious for deleting contacts at its will.  Go into Cloud online and look into the trash can.  Then move them all back to the cloud and sync them back to your phone.  I would recommend after this that you change all of your contacts to Google contacts and let Google back them up. You will never need to worry about them disappearing again.