Customer service
Derby43
Newbie

Why is it that customer service inside a Verizon store is almost nonexistent unless you’re buying the newest model phone or upgrading your plan?  They don’t really seem to care how long you’ve been a loyal customer.

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Re: Customer service
vzw_customer_support
Customer Service Rep

We never want you to feel this way, Derby43. Please send a Private Note, so we gather details about your experience. 

*Bee

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