I'm trying to take the sim from my pixel 7 and use it on an older phone I have. However, when I put the sim in I only get data. Trying to make a call or text does not work.
My line is on a business account. I know there's a lot of options on the manager website for it. I'm not sure if I need to turn off HD voice or if there's some other features I need to adjust to get the phone to work. I also saw there's a phone switch restriction. I don't know if that has to deal with my issue or not?
When I put the SIM card in I made sure I picked voice over LTE. However, it is showing unknown for the voice network type.
Any help would be awesome.
Bennettgreenbay We are sorry to read that you're not able to get your older device working. We would suggest you contact out Business team by calling 1-800-922-0204 from the device on the account. ~Peter
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