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Different charges
Enthusiast - Level 1

Why am I being charged $20 smartphone access fee for my LG smartphone and $40 for the iPhone on my account?  Why isn't this fee the same for both smartphones?


Labels (1)
Re: Different charges
Customer Service Rep

Making sure you are being billed correctly is important, Pacersbren. I know how seeing multiple different charges for each line can be confusing. It sounds like your LG Smartphone is either out of contract (considered month to month) or is on a device payment. When a line is month to month or on device payment it receives a discounted line access charge of $20. The iPhone line has the standard line access charge of $40. This line is likely still under contract. I hope this helps clear up any confusion.

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