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Do not purchase any Verizon phones if you plan to use them on wi-fi only. I have purchased a samsung galaxy a12 from wal-mart to replace my currently used wi-fi phone. Upon turning on the phone they have been setup as ransomware devices only allowing access if you pay more in the form of a plan. Being a veteran who has lost body parts and can't hold a full size tablet to use as a device this is extremely dissapointing. If I had known this before purchase I would have never purchased this phone. Calling to make contact with verizon was no help as all they did was trigger my ptsd and passed me from person to person. I filed a BBB complaint and the problem was not resolved so now I am making others aware who may be in my same postion. There only recourse of action is well if you have another phone or to go buy a new phone.
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Oh! no we do apologize, We first want to thank you for your service. Yes our phones are carrier locked for 60 days. Our unlock policy is here. Now is this a prepaid phone? If you purchase a 4G Phone-in-a-Box from our retail partners, you should review the back of the box to determine the lock period applicable to that device.
https://www.verizon.com/about/consumer-safety/device-unlocking-policy
- Jose