Droid DNA SMS error

[germanbabe]

I got my new Droid DNA yesterday (bought it online through amazon.com). The activation and set up went fine but I can't send/receive any SMS. It gives me an SMS error: service not available, cause code: 97, error class: 2

Anybody know how to fix this?

[germanbabe · Accepted solution]

I got it fixed! I called customer service and somehow there was a "message block" added to my account. The verizon rep I spoke to was able to remove that and it fixed the issue!

[Ann154]

I was wondering if it was something like that. Glad you got it fixed.