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Hi there, I have a few questions/problems with my Droid Razr M since the KitKat update was pushed to my device a few days ago.
1. I was on vacation in Europe (Austria/Hungary/Croatia) when the update was delivered to my device. I think the download happened in Austria or Hungary. Now I appear to have a non-US version of the update on my phone. For example, Airplane Mode is called "Aeroplane Mode", and so on. Do I have the correct version of the update? I'd like the version applicable to US phones. Can I re-download it somehow, now that I'm back in the US, and correct this?
2. Bluetooth no longer pairs with my BMW X1. My phone does not even see the car in available devices.
3. WiFi does not work with Bluetooth enabled. My phone will recognize my home/work networks, but will only say "saved", and not connect. I am reading that this seems to be a known issue. I use Bluetooth for my Fitbit and my car (referenced above). I cannot just go to 5G because my work WiFi does not have a 5G option (my home network does have the 5G option). I also would like to be able to use WiFi in public places like I did before the update.
Please let me know how to address these three issues. Thanks!
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Thanks, NickIzk - Glad the procedure isn't too complicated.....
In general, the procedure you outlined seems like it strips a lot of what the phone previously did without issue away from it because of the OS that I had no choice about installing.
Basically, the release has made the phone non-functioning. The only alternative Verizon gives me is to exchange this non-functioning phone for another one of the same type (and possibly same build, with the same problems), or lose my unlimited account to get an actual functioning phone, or pay $600+ to keep it and buy a new phone - all while I did nothing to "break" the one I've got.
And, I hear that the FCC is investigating some cell phone companies/carriers for "throttling" supposedly unlimited connections.
No good options either way.
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I got my replacement razr m from motorola. Rooted it. Removed bloatware. Denied OTA KK downgrade. Am on hour 19 without charging and still have a nearly full battery.
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I have to say stef7 is correct, its not just Razr-M thats having issues. It also includes Samsung 4, HTC One, LG G2 and Nexus devices. The issues are exactly the same. Many of the postings in this list have done and FDR with no change, users of the other manufactures have also done FDR's with no success. So we don't have to assume it doesn't work since many people have already done the foot work to show that it doesn't make any difference.
I was able to get Motorola to send me a new phone, it came with kitkat. And to my complete surprise, it still had all the issues I have experienced with my original phone after kitkat was pushed onto it. Maybe Motorola didn't do an FDR on a phone it shipped out.
The problem isn't the phone, its the OS. These issues have been documented since the initial release of KitKat. The same issues have been documented every time it gets pushed to another cell phone manufacturer. Because the issue is in the OS Verizon doesn't have to do anything, its not there problem. This is exactly what a Verizon store employee told me, can't really say if its Verizon's point of view.
What I can say is that I will be leaving Verizon and Android when the contract is up for renewal. For those of you who can't wait that long, you might be able to switch to Verizon Edge or TMobile will buy out the balance of your contract.
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Definitely not just the RAZR Maxx. See my post re: battery life on the
RAZR Maxx HD on Motorola forums.
I compared the battery life on the exact same device before and after the
KitKat update under controlled circumstances, and there's a huge
difference. https://forums.motorola.com/posts/240ecdd925
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droidrazrmaxxhd "I compared the battery life on the exact same device before and after the KitKat update under controlled circumstances, and there's a huge difference."
You said it. This OS is a P-I-G, pig!
I have mine plugged into an AC outlet (wi-fi off, so-so 4G signal) using any app (like eBay or Huffington Post, mostly reading) - the OS consumes so much power that the charge level drops down into the low 90% level with not even moderate use. Let me put that another way - KitKat consumes so much power that it significantly outstrips the charger's ability to charge the phone. The power supply is good (factory) and it does charge, but now the phone has to be in sleep mode or no activity whatsoever in order for it to not deplete the battery. Before this roll out, I could use it a lot more without it ever dropping down more than 1% while plugged into the charger.
And with any activity whatsoever, the temperature jumps from the mid-90's to between 103 & 105 degrees (F), which now is apparently it's "normal" operating temperature. In areas with a low cell phone signal, it heats up so much I have to turn it off because it gets uncomfortable to carry in a pocket. At that point, it is about as useful as a brick for making phone calls.
Like yours, I have the same 3 battery hogging apps, of which the Android OS consumes 30% of the battery. It used to be when I would use one of those apps, that they would be listed near the top of what's consuming resources. However, they are now in the bottom third of the list, still consuming about the same percentage of battery as they did previously. They've been replaced by the Android OS, Google Play and the Android system processes, all of which now account for about 2/3 of the power consumption.
If Verizon's intent is to push me towards an iPhone, then they're succeeding.
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Well, I let my battery run all the way down to nothing and then recharged it for 12 hours. My battery life seems to be okay now, using a little less than 1% an hour in standby with the GPS and WiFi turned off. I've got 21 hours and 38 minutes on the battery right now and 80% battery remaining. Maybe the battery use just needed to be recalibrated. I'm going to let it run to down to zero again and see how long it takes.
After re-pairing the Bluetooth to my 3 vehicles and my laptop, all of that seems to be working okay. Still do not understand why the update had to wipe out the Bluetooth pairing. It retained the connection to my wifi router okay. I have not found any apps that have a problem with KitKat yet.
I'm a casual phone user so I am mainly concerned with battery life and basic functionality. Right now, everything seems to be working on my Razr Maxx HD and I will have to give KitKat a fair chance. I think the rollout was bad, and the fact that it blew up the Bluetooth pairings, changed all of my ringtones and notifications, and put me in a panic when I could not answer my phone the first time because of the unexplained Swipe instead of Touch indicates Verizon and the phone manufacturers did a poor job on this update and communicating with the users in advance.
For those who are more serious users and the "rooters", I am sure KitKat is a real pisser and I can't blame you. It should be illegal for carriers to block capabilities that were built in by the manufacturers and bought and paid for by the users.
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"For those who are more serious users and the "rooters", I am sure KitKat is a real pisser "
I wasn't rooted before kitkat. Even though I had with previous phones, rooting didn't seem necessary for this razr M with JB. I had to on my replacement to keep from getting kitkat. For me, kitkat made my mobile and wifi connection almost unuable. I couldn't even send or recieve texts 50% of time. Making a phone call? Ha. Battery would last about 8 hours And it was running hot hot hot.
Granted I do not live in an area with a strong mobile signal, but KK just killed what little signal I had.
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@Okay seriously what am I supposed to do? Battery life shot, weird speaker click when I open apps, constant wireless notifications, and the new alarm sucks, I shut it off instead of snoozing it at least 7 times and ended up being late for work. The new text setup black on white is too hard to read, apps will not connect to the network or facebook. Either someone needs to break my phone or I need to find a new carrier, maybe T-Mobile at least they will pay the termination fee. And before some idiot at Verizon starts posting crap, I already tried everything I've read here so if you don't have the solution stop blowing smoke up our A**ES(butts)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Cenzon43---Have you called Motorola technical support? They may have recently developed more patches for Kit Kat to address these problems? I'm sure we'll see another upgrade from Android here shortly, but until it comes out the manufacturer would have the best patches--not Verizon.
And I've been monitoring the other support boards (T-mobile & ATT), and it is very obvious that Verizon is catching more hell than the other companies with the Kit Kat OTA update.
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for the life of me I can't figure out how to kill the update notifications on my replacement razr m that came with JB. It's rooted so the update to KK won't stick, but I can't seem to kill the notifications. I've gone deep into the google framework options with root browser, changed the name of the file in the cache and so much more. I've searched an inordinate about of time in forums across the web to no avail. How do I kill this zombie?
Any help here?
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So, I bit the bullet and performed a factory reset on my phone this weekend. Same problems exist. Wifi is unusable while bluetooth is active and battery life is low.
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Hopefully, your battery life will improve as you give the unit three charge cycles.
You might want to go into Tethering and networks | Mobile Networks | System Select, and change Global to LTE/CDMA. You might want to also change Location Service | Mode to Battery Saving.
The Wifi / BT issue seems like one requiring a patch for your device.
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What is the proper procedure for a battery cycle charge?
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This is bull. there is no such thing and it is completely made up, re
battery cycles and performance changing. After the update
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So I take it your battery life is shot as well since the update
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It is not bull. The charge / discharge model for the battery is developed over the period of a few charge cycles. After performing an Update or FDR, this information isn't accurate.
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I ran my battery down to 1% and recharged for 12 hours after the update. Right now my Circles battery widget says it has been running for 3 days, 18 hours, and 27 minutes on this charge and I still have 20% battery left. I turn my phone off at night about 11 PM and back on about 7 AM and I have been on this charge for 5 days.
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Does the change to CDMA from Global really help? I tried that before this last FDR and didn't see much difference.
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Stop messing with the global mode versus CDMA/LTE mode. You're wasting
your time. If you have LTE and CDMA signal it will not be looking for GSM
at all anyway, and your phone has to be subscribed to a world place for GSM
to even work. Worthless to mess with and doesn't affect battery life. I
f***** wish view retards on here would stop pasting that worthless advice
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Well with that said, what advice have you found to help with the RAZR maxx HD update, if any, can you pass along
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stef7
Looks like the power is getting better. The wife has been playing Candy Crush a lot more, especially when the factory reset clobbered her save data and she had to start over. The bluetooth/wifi issue is really bugging me though. I have a bluetooth device to link the phone at home into my wired phone line. I like to have the wifi on at this point to allow the phone to get updates at the same time.
I guess I will patiently wait for the update to happen. I am so glad my Droid 4 will not be getting updated to KK. It has been running solid with JB.