Hi there, I have a few questions/problems with my Droid Razr M since the KitKat update was pushed to my device a few days ago.
1. I was on vacation in Europe (Austria/Hungary/Croatia) when the update was delivered to my device. I think the download happened in Austria or Hungary. Now I appear to have a non-US version of the update on my phone. For example, Airplane Mode is called "Aeroplane Mode", and so on. Do I have the correct version of the update? I'd like the version applicable to US phones. Can I re-download it somehow, now that I'm back in the US, and correct this?
2. Bluetooth no longer pairs with my BMW X1. My phone does not even see the car in available devices.
3. WiFi does not work with Bluetooth enabled. My phone will recognize my home/work networks, but will only say "saved", and not connect. I am reading that this seems to be a known issue. I use Bluetooth for my Fitbit and my car (referenced above). I cannot just go to 5G because my work WiFi does not have a 5G option (my home network does have the 5G option). I also would like to be able to use WiFi in public places like I did before the update.
Please let me know how to address these three issues. Thanks!
I just got an upgraded Android OS for my Droid Razr phone and it is a complete and total (removed)!!!!!!
The new OS is a power drain!!! My phone went from 65% to 14% charge in less than 3 hours with no activity at all on my part!!!!!
The new black and white messenger is a serious downgrade from what we had before! I'm not sure who you had as develops but get some new ones that don't have a serious case of rectal-cranial-invertitis!!!!!!
Good heavens!!!! I will go back to AT&T if you don't do better than this, and I HATE AT&T!!!!
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AGREE!!!! What a HORRIBLE upgrade! Screen moves on own and WORST change in texting color-bought this stupid phone because texting wasn't on white background (have vertigo and visual issues, so tried out all smartphones before purchase). You not only RUINED my phone, your messing with my health now! THANKS FOR NOTHING!!
I agree this update is a total downgrade.. What good is a clock that shuts off if you don't click an extra button or after you shut off the alarm. They took a simple and excellent easy to use program and made a complete piece of crap out of it.
The Kit Kat software update was initiated via Samsung not Verizon. Samsung has decided to no longer support the previous OS version. Supposedly, Samsung will issue another update to fix the ISSUES the update has created. My phone was so severely affected, a new phone had to be shipped to me.
My update is giving me all kinds of problems as well. First it too was a battery suck, but that seems to have settled down. The most serious problem now is that it has frozen my photo gallery. I cannot get to it, no matter what I do, or what any of the nice people at Verizon outlets I've visited try to do. I've tried everything. I also had to uninstall my swype and reinstall to get it to work. But the photo gallery is a real problem. They need to do another upgrade that works FAST.
welcome to the club. it is clear that the 4.2.2 update is seriously flawed on the razr m and other phones. i wish i could go back and not have the update. is rooting the phone the only way to get this piece of sh*t to work correctly? i have never been so disappointed with a product as i am with this phone and verizon. the highest priced service in the country and my phone sucks. only in america!
This upgrade SUCKS!!!!!
Verizon needs to make a fix....and NOW!!!!
If you have not done so, don't do the upgrade. I had many problems after the OS upgrade and Verizon washed their hands and told me to talk to Motorola; Motorola told me that it was an Android problem and to contact them, but they could not suggest how.
After nearly an hour on the phone, and speaking with a Motorola second level, he told me that someone will contact me for a phone replacement with an OS already installed that works.
I should also mention that this will be my fourth phone in less than a year, and the third time that my Droid M will be replaced. This will probably be my last Motorola.
Anjuel I had the same kind of problem. After I got a second replacement, I was forced to root my phone to keep Kit Kat from installing again. I'm happy now, and will not install Kit Kat until they make all the changes needed.
anjuel,
i have been the "replace the phone" route. you will not get a 4.2.2 phone! it is a lie. what is a good link to root the phone?
I must agree with everyone. I too am having similar issues with my Razr M. Most annoying:
1. Battery power drain
2. Test messages app isn't updating properly and the visibility is horrible.
3. Bluetooth doesn't automatically connect when I get in my car. I have to physically push the button to connect. Plus the coloring of the connected bluetooth stays white, not blue where it visibly shows you that a connection is good.
4. The overall phone is slower now.
5. The vibrate options don't work very well when trying to select a vibration mode.
Verizon, please correct these issues as quickly as possible. The update is a huge downgrade from what I have before. I'd honestly prefer to just stay with the previous version at this point.
We are having some of the same issues with our Droid Razr M phones since the 4.4.2 update.
Battery power life shorten
Phone is sending text messages we did not send.
Bluetooth does not automatically connect in cars and have to physically push the button to connect.
Is it the com.qualcomm.q.. app running on the phone now without the android icon?
Please give us a fix to this recent update to our Razr M phones.
Thank you.
Having wifi problems as well. Just chatted with a verizon rep and still not working. Wish there was a way to get rid of this update!
I had some hiccups when I got the upgrade to my LG G2. I know others have had problems with their KK updates, on Samsungs and even HTC.
I believe the KK upgrade, while in the ideal should leave the phone running perfectly under the new operating system will potentially fail because of the variation in how people use their devices and what they've downloaded, and the fact that some memory isn't initialized properly when the new OS loads onto the device. This is true regardless of phone manufacturer, OS upgrade, and even carrier. I think this is a reality with Android.
I think the only option is to perform what is called a "Factory Data Reset". But first you should backup any important photos, music, or videos, or other downloaded files. You should also jot down where you've placed icons, and even the settings for things like mail (incoming and outgoing server).
After an FDR, you'll have to do some work to get your device back running to a state you are comfortable and familiar with. In my experience, doing maybe 10updates over the years on 4 Android phones, about 40% of the time I didn't need to do an FDR. 60% of the time I did.
It is also possible there are some bugs in the new software load, but a good many of these odd behaviors, across a range of devices (LG, Samsung, Motorola, HTC) occur because people did not perform an FDR following the update.
HTH.
This update drains my battery like crazy!!!!!!!!!!!! My van broke down 3 days after getting update and me being pregnant had to walk over 2 miles with my kids (oldest is 6, youngest can't even walk yet) in the dark to get to a freaking phone cuz my battery can't last more than a few hours with this update. I had already recharged my phone 2x that day and I wasn't even using my stupid phone when it died btw. My phone used to last all day with no problem! Why even have a cell phone if I can't use it????? I can't wait for my contract with verizon to be over... Might even be worth cancellation fee.
Problems with update
1. Battery life is insanely short now
2. Alarm notifications 2 hours b4 alarm goes off (if I wanted the alarm 2 hrs earlier then I would have set the alarm for 2 hours earlier...........)
3. Holy flipping data usage (even after force closing every app)
4. Group messages won't send
Wish I could go back.
jene696@happy,
I am so sorry for the many issues you are having for the device. I feel terribly bad that you had to walk such a long way pregnant to get to a phone to use. We want you to have a fully functional device that you can depend on. What is showing to be using all your battery life? Settings>Battery. Please try this http://vz.to/1pwYmUX and test the device. Let us know if the issue persist while in Safe Mode.
LindseyT_VZW
Follow us on Twitter @VZWSupport
have you had any issues with data connection after the upgrade? Agree this SW upgrade is complete crap!
No, so far I had no problem with data
On Tue, Jun 10, 2014 at 5:02 PM, DroidUserNoMore <forums@verizonwireless.com
I did an FDR and now can't get my pix to load back to my phone from the cloud. 
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