Ellipsis 7 not able to log in to XFinity WiFi

[geoblewis]

When I turn on the WiFi on my Ellipsis 7, I can find an XFinity WiFi hot spot and connect to it but I can't get to the login page. The page will not load at all. And I can't access it through my Verizon network either. It's telling me my mobile data is off, but when I go to settings to check on that, it says the mobile data is on. How do I get this thing to work?!

I am using that same XFinity WiFi hot spot with my laptop right now, and I can connect to it with my Galaxy S5 phone as well.

[vzw_customer_support]

geoblewis,

Help has arrived! Have you attempted to connect your tablet to any other Wi-Fi connections? If so, does it connect successfully? Have you tried rebooting the tablet?

EfrainM_VZW

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