Email System App Stopped Working
ShannonW111
Newbie

Suddenly the pre-installed email app on my LG V30 (old but works great otherwise + awesome camera) won't update.

I constantly have an "Authentication Required" notice at the top of my screen. When I click through and enter DEFINITELY THE CORRECT PASSWORD, "wrong sign-in info; try again" appears.

This seems to have occured during an auto Configuration Update 3/29/23. Can't be a coincidence.

I can't un-install/re-install because it's a system app. I've tried a Forced Stop but that doesn't do anything. Help?

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Re: Email System App Stopped Working
vzw_customer_support
Customer Service Rep

Shannon, thank you for your message. I will help you with your system upgrade on your device. could you send me a PM to better assist you?

>Tony

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