Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get $540 when you bring your phone.
end of navigation menu
Ask a question
Correct answers are available for this post.
Fix? Please acknowledge that you sent out an update before it was ready that crippled every one of your customers' LG G3s.
drphilzero
Enthusiast - Level 2
‎05-04-2015 01:15 PM

Can you at least send an update that disables IpV6 so we can get notifications and access instagram and other apps at normal speeds?  I am about to switch carriers because this is ridiculous. 

Labels (2)
Labels
Reply
2 Replies
Correct answers are available for this post.
Re: Fix? Please acknowledge that you sent out an update before it was ready that crippled every one of your customers' LG G3s.
MaddieBre
Enthusiast - Level 3
‎05-04-2015 04:24 PM

Verizon doesn't make your phone and they dont develop the software.  You need to contact LG, or Android and tell them about it, Verizon cant do anything about that.

<<Comments edited to comply with >>

0 Likes
Reply
Correct answers are available for this post.
Re: Fix? Please acknowledge that you sent out an update before it was ready that crippled every one of your customers' LG G3s.
drphilzero
Enthusiast - Level 2
‎05-04-2015 04:36 PM

Maddie -  Verizon does send out the update... I'm very aware Verizon doesn't make the phone.

The Lollipop update was available for download and developers where aware of the issue before the OTA update was pushed to the phone by Verizon.

All other carriers have updated the LG G3 to Lollipop without this issue. Verizon was aware of this issue and STILL pushed it to our phones. I am now forced to either use my data instead of wifi or use wifi and not receive important notifications...

<<Comments edited to comply with >>

0 Likes
Reply