I have not been able to stop the full display push advertising, Candy crush, shop now, etc. on my LG G7 thin Q. Started removing factory installed apps the advertising it's just unnecessary, I'm paying for the phone If the phone was free it would be a different matter. I have been a Verizon customer over 35 years, if this matter isn't resolved soon.
My association with Verizon will End.
Hugh
Solved! Go to Correct Answer
Hugh Greenshields,
I know how annoying ads can be, and we definitely want to make sure that this is not your continued experience. Most of the time, an app is what is causing the popups. I recommend using the following steps to reboot the device in Safemode: LG G7 ThinQ - Power Up in Safe Mode | Verizon Wireless
If the ads remain, this will determine that it is indeed an app you have downloaded causing the issue. Please let us know the results you get from this.
Colin H_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
The factory installed are the less likely of applications causing the problem. Have you reviewed the applications you installed?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I have looked and I can't find anyting that would be causing this.I've had all the same applications on other phones and have not had this problem these full page pop-up ads it's almost like malware which I scan for. And they want you to install from Google play store?
If you are not installing your applications from the Google Play Store, you could be introducing applications that have been infected with malicious software.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
My point is who is pushing this stuff Verizon Google? It takes over the whole display not a little banner!
What the others are saying is that smartphones are basically mini computers and just like your home computer they CAN get malware (viruses, adware, spyware, etc) From what you're describing it sounds like some piece of malware made its way onto your phone. I have a coworker with the same phone as you only difference is he's on T-Mobile and he says he's not getting them. If you haven't downloaded the latest security patch even visiting an infected website by mistake is enough to get the malware on your phone. As the one person said if you've allowed downloads from sources other than Google Play any one of those apps could've contained a hitch hiker. Epic Games (creators of FortNite) didn't want Google to take the 30% cut so they had people disabling their play store restriction but the installer was found to be vulnerable and either contained Malware itself or left the door open for it to be downloaded. I would suggest installing an anti-malware program from the play store and have it do a full and thorough scan.
the combo of chrome browser & adblock plus eliminates adds.
has nothing to do with verizon
Exactly!!
Hugh Greenshields,
I know how annoying ads can be, and we definitely want to make sure that this is not your continued experience. Most of the time, an app is what is causing the popups. I recommend using the following steps to reboot the device in Safemode: LG G7 ThinQ - Power Up in Safe Mode | Verizon Wireless
If the ads remain, this will determine that it is indeed an app you have downloaded causing the issue. Please let us know the results you get from this.
Colin H_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Colin,
Thanks for the response, I will work on it.
The ADS are not only annoying, but an Invasion o Privacy!
Hugh
Sent from my Verizon ASUS tablet
hughgreenshields wrote:
Colin,
Thanks for the response, I will work on it.
The ADS are not only annoying, but an Invasion o Privacy!
Hugh
Sent from my Verizon ASUS tablet
Quit going to sketchy sites.
The phone is not used for Surfing nefarious web sites, I don't find it necessary!
Example: the phone is idle all night, I pick it up, First sceen CANDY CRUSH urging me to install!
From Play Store.
The phone's preinstalled solitare keeps asking for Data and Location Permission which I deny and do no use. It will be removed, in the Battle of "Who's Phone is it?"
Hugh
I guess companies can remove preinstalled apps and I guess they can raise the cost by another $100. Sorry but I've never had a phone do what you claim yours is doing. Must be some sketch app you installed. This is NOT a Verizon issue. As long as you want to blame the wrong people you will continue to have issue no matter the carrier.
I am not Blaming anything! You keep insulting me ! You are CLUELESS!
I am just looking for help!
Hugh
Not insulting. Chill dude. By the way my sister got this same phone recently and somehow doesn't seem to have this issue. I just asked her. hmmmmm
Also you ARE blaming as you are threating to leave Verizon over this. If you're not blaming Verizon why would you leave over this?
I'm having the same issues with my LG G6. The original phone didn't have any ads at all. I got a replacement phone from Asurion and now I get ads and pop ups all the time. I haven't added any additional apps and uninstalled all unneeded ones.
So it's something that came with the phone and the installed apps that you can uninstall.
I've scanned with Kapersky, Norton and Trusted and found nothing.
I paid for the phone and don't want to see ads!
Any updates on how to do so would be greatly appreciated.
Unfortunately a lot of the "bloatware" that ces on carrier branded phones CANNOT be uninstalled. Verizon, at&t, Sprint, and Verizon are all guilty of it to a certain extent. The only true way to get a phone without preinstalled apps aside from Google one's is to get an unlocked Pixel directly from Google or other companies who have the Android one designation. Of course all iPhones are bloatware free but that's because apple told all the carriers it's our way or the highway.
Get Outlook for Android<https://aka.ms/ghei36>
It is nice to feel vindicated after being called a denier!
I shut off some of the ads for like Candy crush at the Google play in the upper right-hand menu at the play store.
Removed pre-install solitaire because it kept asking for data and location permission, solitare? really!
I went to ogury.com and shut off data and location permission. Ogury.com is a cloud-based AI marketing company. Verizon and Google knows about these guys.
I didn't do anything, touch the wrong button, go to the wrong site, it was all done through AI!
Hugh
hughgreenshields wrote:
It is nice to feel vindicated after being called a denier!
I shut off some of the ads for like Candy crush at the Google play in the upper right-hand menu at the play store.
Removed pre-install solitaire because it kept asking for data and location permission, solitare? really!
I went to ogury.com and shut off data and location permission. Ogury.com is a cloud-based AI marketing company. Verizon and Google knows about these guys.
I didn't do anything, touch the wrong button, go to the wrong site, it was all done through AI!
Hugh
No one denied you had an issue. I denied that Verizon is doing this.
So far I have solved my problem.
I did a backup and then did a factory reset.
I didn't restore anything at first to see if the ads returned. They didn't so I did a restore and so far NO ADS! So I feel pretty confident that I solved my problem and hopefully this will solve your problem Hugh.
During the backup phase I only marked the apps that were already installed when I was not getting ads.
Hope this helps....
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