Galaxy 6 won't charge of turn on after battery drained all the way down. Any fix for this?
BHonke
Newbie

My battery drained all the way down and shut off and now the phone will not charge or turn on.  It is completely dead.  I have tried different chargers and nothing works.

Labels (1)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

BHonke- A non-charging phone is definitely a concern! Let's find out what is going on. Let's try to press and hold the power key as well as the volume down key for about 30 seconds or so. Keep us posted if the device powers on.


ErinW_VZW

Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes