Galaxy J7 Camera issue
WENDEE_WILLIAMS

When I open my camera app I get an error message saying security policy prevents use of camera.  My phone isnt from any school or work that would keep me from using my camera. How do I fix this?

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Re: Galaxy J7 Camera issue
vzw_customer_support
Customer Service Rep

I always depend on my camera to work when I need it to, and I am sure you feel the same. Let's make sure we get this fixed. When did this start? Were there any recent changes to your device, like a software update or new apps?

RosanneM_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Galaxy J7 Camera issue
vzw_customer_support
Customer Service Rep

WENDEE WILLIAMS

 

I love being able to take pictures with my phone. It is definitely a concern that your camera isn't functioning. Which Android device are you using? When did the security error message begin? How often does this happen in the camera application?

 

 

 

 

 

SheritaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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