Google Play

[andrade1]

Anyone having problems with Google Play.  About 1 !/2 hours ago, the phone started saying that google play was not accessible.  It says the same with Messenger and mGmail.

[vzw_customer_support]

andrade1,

I would be lost without access to my Google services, especially the Play store. Let's find a solution. Are you still having this issue? Did anything change with your Google account?

JenelleR_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[andrade1]

I ended up having to get a new phone.  All is well on the new equipment.  Thanks.

Sent from my Verizon, Samsung Galaxy smartphone

[acraftylady2]

Those things are working fine on my LG G5.  Mary

[vzw_customer_support]

andrade1,

It is certainly exciting to see that you were able to get everything worked out with a new device. Please let us know if you ever need anything in the future. We are always happy to help you in any way.

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!