Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR.
I frequently have a problem where MMS messages sent to my phone on a group chat will get stuck. They'll be waiting to download for 10-20 minutes and then a bunch of messages will come through all at once, often out of order. I similarly cannot send messages to the group chat while incoming messages are waiting to download. My outgoing messages will only send when the incoming ones download. Weirdly, I can still send and receive messages to other contacts instantaneously, just not those in the group chat.
I have a Samsung Galaxy 6 running Android 7.0 and am using Google Messages as my default messaging app. This is happening on 4G in areas with good reception.
Someone suggested this problem may be caused by one of the group chat members using an Apple device, but that does not help solve my problem. Any advice would be appreciated.
There are so many factors that could be a contributor to this. We'll try our best to uncover it without resetting the Samsung Galaxy S6.
I'd like for you to run the Device Health Check as outlined below:
Any issues in Storage, Performance, or Connectivity?
Under section for limitations... I think section 4.
Says verizon can throttle messages at their discretion. Only happens to me when my group mms is is active and the system thinks it might be spam or something. Kinda ridiculous. Only happens when my group is going back and forth a lot. Other than that I never have any issues.
This has been an issue for years and they're never going to fix it. I've sent several bug reports over several phones over several updates... They either don't care or can't fix it
We are happy to review this with you in depth. To allow us to do so, please leave us a Private Note here. We are available for you around the clock, and we are always happy to assist in any way that we can!