HELP!!!
Amandbril
Newbie

Is there any way to uninstall a update on your phone? I have the Droid eris and I updated it and lost all my contacts, is there any way I can uninstall it or restore my contacts?

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4 Replies
gvbdad
Newbie

Were your contacts not synced with gmail?  There is a way to  go back to the old s/w but that shouldn't be a problem. Software updates are supposed to be a fix.  But before you do anything like that you should contact verizon tech support.  With these phones you can do more harm than good trying Advanced troubleshooting on your own.

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SydneyK
Master - Level 3

I would try posting this on the Android board. They will be able to help you there.

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phan
Enthusiast - Level 3

To get your contacts back on your Eris

 

1) on the home screen tap the menu key and choose settings

2) tap accounts and sync

3) tap your gmail account

4) tap sync now (if sync now isn't an option, press the menu key again and it will be)

 

It may take a few minutes, but should restore your contacts

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gvbdad
Newbie

 


phan wrote:

To get your contacts back on your Eris

 

1) on the home screen tap the menu key and choose settings

2) tap accounts and sync

3) tap your gmail account

4) tap sync now (if sync now isn't an option, press the menu key again and it will be)

 

It may take a few minutes, but should restore your contacts


 

If this doesn't work try this out:

 

1. battery pull

 

2. re-sync with gmail

 

if the above don't work it is hard reset time

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