HTC One M9; nougat update broke advanced calling
CHIUPS61
Newbie

When advanced calling is on:

if HD Voice and Video calling is on: I cannot be heard on calls

if HD Voice is on: My phone does not accept calls

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vzw_customer_support
Customer Service Rep

We always want your phone to be working CHIUPS61. I'm sorry to hear about your Nougat experience. Not to worry, I am confident that we can figure this out. What happens if all of your HD options are turned off, does it work? What services are impacted: texts, data or just calls?

 

RyanC_VZW

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