Hate the new phones with un-replaceable batteries
panoramix
Enthusiast - Level 1

When I got my new phone I new I was in trouble: The battery cannot be changed. I know by experience that the battery last about a year. And sure enough I have to replace it. I paid for the extended warranty, and was procured with a replacement phone. But no real mean to transfer ALL the settings, apps, data, etc. Sure, a partial transfer is done,  But I lost:

  • 1 hr going to the verizon store to be told they cannot really do anything
  • 1 hr with techSupport where someone was able to transfer some things
  • 2 hrs manually transferring the apps that were not transferred. And the settings are not even started.

So far 4 hrs. I do IT techsupport. This would have been billed so far at 4x$85 =$340 to any of my customers, and it is not even completed.  I consider sending the replacement phone back, and finding a service place where they can quickly replace my battery. Meanwhile I paid over 1 year $3/month for nothing to verizon. They are crooks. Anybody has any idea about this, or another venue? Thanks@

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1 Solution
Jakeman1
Master - Level 1

While the batteries are secure in the phone and you cannot take them out and replace them yourself, they are still replaceable.  All of the Manufacturers of these phones offer services to replace the batteries as do the after market fix it places such as u-break / I-fix.  The aftermarket places take about an hour to do and cost under 100 bucks

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6 Replies
Not applicable

Verizon doesn't make the phones. So Verizon isn't forcing anything on you.

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Snn5
Legend

If you only get 1 year of life out of a phone battery, you're doing something wrong.  For someone in the tech field, you'd think you'd check that kind of specification out on a phone before buying one.

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Salisbury
Specialist - Level 2

  Hi panoramix, it seems the trend has gone with embedded batteries with smartphones. Which requires taking the phone apart to replace, not an easy task. Unfortunate that you have run into this, but unlikely things will go back to just removing the case and putting a new battery in a smartphone.

  Have you considered using Verizon Cloud? Where you do, it techsupport, you know the importance of backing up. How often do you hear a hard drive failed on a computer only to find the things important weren't backup? Happens all the time, most people don't bother to backup. regards

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Jakeman1
Master - Level 1

While the batteries are secure in the phone and you cannot take them out and replace them yourself, they are still replaceable.  All of the Manufacturers of these phones offer services to replace the batteries as do the after market fix it places such as u-break / I-fix.  The aftermarket places take about an hour to do and cost under 100 bucks

B33
Legend

Yup that's correct I've seen a few of these repair places and there certified for repair,  Moto and Companies Like HTC will replace the batteries for a not so bad fee as well & since it was repaired at there facility the battery should carry a new warranty I'd say for at least a year.!

GalaxyClass
Master - Level 1

My old HTC One V which is now stored in a box, has a "sealed battery" but the factory battery replacement was 1/3 the cost of a newer phone. However I got over three years on that battery with no problem.