Hotspot and bluetooth tethering doesn't work anymore.

My LG G6 hotspot and bluetooth tethering doesn't work. I keep getting a 'authentication error' message. Verizon has really fallen off; they have become the most hostile and user unfriendly in the span of a few years. Has anyone else had this problem? Do you know a solution?

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Re: Hotspot and bluetooth tethering doesn't work anymore.
Customer Service Rep

Dbusdriver71, I know the importance of being able to use the hotspot and tethering features of your phone and I'm sorry to learn that you're receiving theses errors. It's truly disheartening to learn that you feel this way The authentication error that you're receiving is usually related to the status of your account. How long have you been experiencing this issue? Can your please confirm the latest software version that is currently loaded in your LG G6:  TanishaS_VZW