Phone + USB cable + open USB port on the computer. Plug them together and verify the phone is set to file transfer mode
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Can I jump in here and ask where to set my Samsung S7 to file transfer? I tried useing the USB cable but my computer showed a blank screen. Thanks
Once you connect the phone and computer with the USB cable, pull down the notification shade, tap where it says USB Charging, then change it to File Transfer.
Just in under the wire, you ninja, tiki.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
What is the notification shade. If its what you pull down on the home screen it doesn't show phone charging on that menu. Thanks
I'm sorry, got in too big of hurry again. Got it! Thanks
Pull down the notification shade on the phone and change the USB connection type from charging only to File Transfer.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I know how important it is to make sure you can manage your media, AllanCastle. What model phone do you use? There’s some fantastic tips at https://www.verizonwireless.com/support/verizon-cloud-faqs/ for help with using the Cloud to sync your media with your computer too.
JenniferH_VZW
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