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Fred E,
Try this - Go to Settings (the gear icon), then Applications, then Application Manager. Swipe screens to the left till you are at the ALL listing (Dowloaded, SD Card, Running, ALL) and then scroll down till you see Calendar, and Calendar storage. Tap and you will see the option to Clear cache.
Hope this helps.
fredman1,
We'd love to help walk you through these steps. What model phone do you have?
EfrainM_VZW
Follow us on Twitter @VZWSupport
Galaxy S5
EfrainM, where are you?
My guess is you have no clue how to erase this autofill data - nobody does.
Hi fredman1!
Thanks for the information about your device! Which calendar are you speaking of? Outllook calendar?Facebook? The phone calendar application?
Please provide me with some additional information, thanks!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport
The 'Calendar' that comes with the Samsung S5.
NOT Outlook, NOT Facebook, no other calendar,
just the standard one that came already installed....
I apologize for the delay, fedman1. If this is only happening in the Calendar try Menu>Settings>Application Manager>Scroll to All>Choose Calendar>Clear cache and/or data. This will not erase any of your events as those are stored through Google's servers.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport
First off, there is no 'menu' to choose from in the
calendar itself, there is the three vertical dots, I
select that and go into the calendar and my options are:
Go To
Delete
Search
Calendars
Sync
Settings.
When I go into Settings I see nothing to choose from
as far as clearing data or cache, I see things like
'first day of week', 'show week numbers',
hide completed tasks, Lock time zone, select alert type,
notification sound, vibration and quick responses.
I have been in 'delete' and there is nothing in there
to delete along these lines.
I have been all over this device trying to find anyplace to
allow me to clear this data out and I don't see it, and neither
do the folks at my local Verizon store.
The Settings the rep is referring to is the Phone Settings not the settings within the calendar app. The directions is from the home screen of the phone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Ann, no matter where I dig, I do not see anywhere in the Apps Manager or the system settings, nowhere am I finding anyplace I can clear data or clear cache for the calendar.
I follow the directions (already been there several times prior to this!) and there is nothing remotely named 'calendar' in the apps manager.
To be honest, I don't think anyone has a clue, and if they do, it should not be this hard to simply clear an autofill field, I do it all the time in web browsers and all kinds of other apps, but this built-in calendar is just a (removed).
Bottom line is - not even Verizon has a clue.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator