How to remove Cash App Popup Ad
JERLOV96
Enthusiast - Level 1

I'm having issues with this popup on my Motorola Edge Plus. 

It doesn't matter where I'm at on my phone and this little joy keeps popping up. Phone call, website, email, text messages, games I could keep going. I've turned off notifications for apps, I've blocked ads, redirects, all that. I've factory reset my phone 4 times and the ad, popup or whatever it is I'm calling it the devil now....makes a noise when it interrupts what I'm doing at the time and will just keep popping up. It's annoying as heck.   I've contacted Verizon Tech support and they can't figure it out. The tech I talked to has sent it to a higher up to look at. I've got to contact them back.  I've had three different techs that has no idea what this is or how to get rid of it.

My digital security isn't identifying it either. I'm at a loss and need help? Any ideas?

Thank you,

JERLOV96

 

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Re: How to remove Cash App Popup Ad
vzw_customer_support
Customer Service Rep

Hi! Thank you so much for reaching out to us. It will be my pleasure to assist you today, in order to proceed I will send you a private note.

>Karen

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Re: How to remove Cash App Popup Ad
vzw_customer_support
Customer Service Rep

Hello, Jerolv.

 

It will be a pleasure assist you. 

 

For more assistance, you can contact in our official pages:
https://twitter.com/Verizon
https://www.facebook.com/verizon/
https://www.instagram.com/verizon/?hl=en

 

Remeber we are available 24/7.

>Tania

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