I dropped my phone and the screen is not working, it is like snow and I cannot see anything on it. The phone still works but I cannot click anything as the screen does not come up correctly.
I'm hoping to do a back up or sync the phone to my cloud since the phone still works, how can I do this from my computer?
What is the phone model? Do you use the Verizon Cloud or another cloud service?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
SUZUKI06LTR450,
Oh no! Having a damaged phone is something we don’t ever want to hear about. Let’s work together to see how we can backup your phone. What model phone do you have? Have you ever backed up your phone to the Verizon Cloud?
AliciaS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Android phone is most likely backed up to google...
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