Verizon keeps reporting a legitimate number (from a hospital where all patients call out on the same number) as spam. I've tried, over and over again, to explain this to Verizon customer service. They simply cannot understand - tried to sell me a monthly plan to stop calls, etc. The website they recommend to report "good" numbers is really only a site to report potential spam numbers. So far, all customer service representatives cannot comprehend the issue. Anyone have any ideas how to report a number that is NOT spam or potential spam.
Good morning! That happened to me before and I would like to ensure your trusted numbers are allowed to call your line. Here is a link that will better assist you in showing you how to allow it. https://www.verizon.com/support/knowledge-base-213078/ What steps have you taken and are you getting an error message or them?