Re: I am having issues with my phone recognizing my charger!
meljoar17
Enthusiast - Level 1

My phone did the same exact thing. I started by purchasing a wireless charger. That will work only to buy you a little extra time. I eventually had to use my insurance and get another phone replacement. I owned a Note and that's exactly what thet replaced it with.

It was mailed to my home

I updated my cloud, then took the SIM card out of the old, then placed it in the new phone. All of my information was transferred to the new phone. You can do all of that at home.

Then before I sent back the old phone, I went into a Verizon store so that I could receive a new SIM card for my new phone.

I took in the box and papers that came inside.

Make sure you take in both the box and the papers that came inside.

They need a number off of the box to complete everything.

I hope this was helpful to you.

I kept waiting and putting off going into Verizon to start this process.

It's all a big pain to start over again with a different phone. But you have so much of your back up info from cloud.

It's just a matter of time

getting things on your phone to back like they were.

I had a wonderful experience with completely the process.

It's just something that you must take care of.

Learn from me... Go ahead and get it done sooner rather than later.

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Re: I am having issues with my phone recognizing my charger!
ROBLAN92
Newbie

[removed] land line thank you!

Personal information removed as required by Verizon Wireless Terms of Service

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